UK Money News
6th June 2008
Charities urge debtors to share experiences
Debt charities are urging consumers to get in touch to share their experiences in dealing with creditors.
Citizens Advice, National Debtline and Advice UK have called on Britons to help them with a major project to scrutinise how people who choose to deal with their own debt problems are treated by creditors.
The study has been launched after evidence from Citizens Advice Bureaux (CAB) shows that they are not always treated sympathetically or positively.
Alex MacDermott, creditor liaison policy officer at Citizens Advice said: "Last year nearly one million people in England and Wales sought free advice on debt related problems. A major part of this work involves giving clients the information and support they need to take control of their debt problems.
"Unfortunately, we are seeing more and more clients coming back and telling us that their offers won't be looked at unless they are endorsed by a third party such as their local CAB."
Consumers can contribute to the project by visiting adviceguide.org.uk.
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