UK Money News
22nd April 2008
Millions could be denied chance to switch provider
Britons seeking to change their gas and electricity supplier in search of a better deal may find that this avenue is being denied to them, it has been claimed.
According to uSwitch.com, the onset of higher tariffs since the start of the year has left millions of people who pay by direct debit underpaying on their bills.
This is because companies cannot raise the debit level until the next account review.
uSwitch.com claims this is a problem because it has left 6.8 million in the red to their energy supplier, which means that they are unable to switch provider.
Ann Robinson at the site said: "6.8 million households are in debt to energy suppliers - this issue has to be tackled now before it snowballs further.
"As well as the misery and uncertainty that debt can cause, owing money to an energy supplier can prevent consumers from being able to reduce household expenditure by moving to a lower cost energy deal."
She added: "It is a barrier to switching and consumers cannot afford to have this option closed to them in today's economic environment."
Among the Britons who have fallen into the red with their provider, the average debt is £114.
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